External Support

We understand that the coronavirus pandemic has been a difficult time and some of our customers might be finding these uncertain times a worry and need some additional support

Please see the list below of support networks that you may find helpful:

National Domestic Violence Helpline number – 0808 2000 247

Karma Nirvana – Supporting victims of honour based abuse and forced marriage.

Domestic Abuse – Getting help during Coronavirus

NCVD – A free, fast emergency injunction service to survivors of domestic abuse and violence regardless of their financial circumstances, race, gender or sexual orientation.

Samaritans or via telephone for free at: 116 123

Shout – is an affiliate of Crisis Text Line in the UK that provides free, confidential support, 24/7 via text. It’s the first free 24/7 texting service in the UK for anyone in crisis anytime, anywhere. Text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer.

Childline – You can contact Childline about anything. Whatever your worry, it’s better out than in. If you’re under 19 you can confidentially call, email or chat online about any problem big or small. We’re here to support you and help you find ways to cope. Call free on 0800 1111. (Updated website regarding Coronavirus with lots of information and some resources for Children and Young People at this time) https://www.childline.org.uk/get-support/contacting-childline/message-from-childline/ Sign up for a childline account on the website to be able to message a counsellor anytime without using your email address. Chat 1:1 with an online advisor.

The Mix – The Mix is the UK’s leading support service for young people. If you’re under 25 you can talk to The Mix for free. We are here to help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to us via online, social or our free, confidential helpline. (Updated website including information on Coronavirus) Freephone: 0808 808 4994 (1pm – 11pm daily) http://www.themix.org.uk/

Safelives – Staying safe During Covid -19

Young Minds – Supporting young people and also parents/carers. Provides free, 24/7 crisis support across the UK if you are experiencing a mental health crisis – just text YM to 85258. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus. Some information on website regarding Coronavirus). https://youngminds.org.uk/

Muslim Youth Helpline – Provides pioneering faith and culturally sensitive services to Muslim youth. Support by phone, live chat or email Phone: 0808 808 2008 Email: info@myh.org.uk. http://www.myh.org.uk/ n up to our mailing list for a dose of happiness (& the occasional update)

Papyrus – Provides support for Children and Young Peoplewho are suicidal – https://papyrus-uk.org/

Winstons Wish – Provides support for Children and Young People dealing with bereavement https://www.winstonswish.org/coronavirus/

Child Bereavement UK – Supports Children and Young Peopledealing with bereavement – https://www.childbereavementuk.org/

Hub Of Hopehttps://hubofhope.co.uk

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