Resident Job Opportunities Available



Novus Property Solutions has an exciting opportunity for a saha resident to become a Resident Liaison Officer.

If successful you would be responsible for:

  • Carrying out resident liaison duties for improvement works projects
  • Delivering one on one support to residents whose properties are undergoing improvement works
  • Dealing with complaints and queries and sourcing the most suitable solutions on a regular basis
  • Carrying out site meetings to discuss progress with both residents and contractors
  • Carrying out property inspections to assess quality of work and reporting all information identified
  • Day-to-day responsibility for representing Novus in resident/client relationships and for maintaining customer awareness of Novus community activities
  • Achieving the highest standards of customer service delivery and representation of the business
  • Working to agreed realistic targets

What training will be provided? A Customer Services NVQ Level 2, Presentation Skills training and any soft skills training that is applicable.

What are the terms and conditions? These will be issued with a Novus Property Solutions employment contract. As with all contracts, there is a 6 month probationary period.

Requirements: Applicants do not need a driving licence in order to apply, but it would be preferred.

Salary: £13,500 pro rata.

If you would like to know more about this role, please contact Louise Coulson on 0800 970 6363 or via email at



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