Pat Cross

Head of Housing Services – South of England

Pat, within her role as Head of Housing Services for the South of England, is responsible for overseeing fund-raising activities and the generic housing management over a dispersed area. She specialises in General Needs, Sheltered, Rough Sleepers, Mothers and Babies and Foyer accommodation.

Pat has a great passion for inspiring people to achieve success within their personal development, bringing out their talents and expertise.

Pat is a highly motivated individual and a keen service innovator with particular focus on the continuous improvement to services and commitment to Saha customers. This has supported Saha to achieve the EAC accreditation award and achieve excellent grades with Supporting People reviews.

What Saha means to me:

“Working within an excellent environment where staff and residents are encouraged to utilise their skills and talents to ensure they grow as individuals. This supports Saha to ensure that an excellent quality of service and commitment to our residents is delivered, keeping them at the heart of what we do.”

Pat Cross

Head of Housing Services – South of England

Other SAHA Team Members

Nigel Hills CPFA

Deputy Chief Executive and Director of Finance

Nigel joined Saha in 1984 as a Finance Officer, when the Association owned just 10 hostel properties and one general needs scheme in Bournemouth. He became Director of Finance in 2004.

Stephen Bate

Head of Customer Services

Stephen is Head of Customer Services with specific responsibility for the management of the Customer Services Department, including contract management, repairs contract and rent recovery teams. He joined Saha in 2004.

John MacFarlane

Head of Capital Projects

John joined Saha in 2011. He manages the planned works programme, new developments and has responsibility for service contracts.