T4R Overview

Resident scrutiny is a way for you to examine and challenge our performance, and make suggestions on how saha can make improvements to the services that we provide.

Members of the T4R (Together 4 Residents) panel play an important role in bringing about positive change to your housing services through the scrutiny that they undertake.

We provide a range of training and support to the T4R panel to ensure our members can examine performance information and understand the way that saha role and obligations as a landlord.

saha operates at arm’s length from the group, with members agreeing scrutiny topics, undertaking assessments and reporting their finding directly to the Board.

There are a number of ways that you can get involved with T4R, this can be face to face, via email or you can now join our new closed facebook group that allows you to Get Involved with the group from the comfort of your home.

You can join the group here.

Register with T4R

 

For more information on how you can get involved please contact Louise Coulson on 0800 970 6363.

T4R Podcasts

 

Episode 1-

Music by Off to Osaka-Kevin MacLeod

Episode 2-

Music by Off to Osaka-Kevin MacLeod

Episode 3-

Music by Off to Osaka-Kevin MacLeod

Episode 4-

Music by Off to Osaka-Kevin MacLeod

Episode 5

Music by Off to Osaka-Kevin MacLeod

Episode 6-

Music by Off to Osaka-Kevin MacLeod

Please see below examples of the reports that were undertaken by the previous scrutiny group; R2R and T4R

T4R Right First Time

Board T4R Report – Surveys 2017

T4R – Board report – Feeling Safe

T4R – Consumer Standards

T4R – Get Involved

T4R Report Customer Complaints Journey_

 

Who we're looking for

Some additional qualities that would be useful are:

  • The ability to be objective and identify both the good and the bad aspects of Saha homes and services, along with providing recommedations for improvements.
  • Great communications skills so that you can work with others in a team to achieve set goals
  • The ability to encourage fellow residents to be honest and open about the services being scrutinised
  • A willingness to talk about solutions, contribute ideas and influence the direction of the association.