T4R Overview

Resident scrutiny is a way for you to examine and challenge our performance, and make suggestions on how saha can make improvements to the services that we provide.

Members of the T4R (Together 4 Residents) panel play an important role in bringing about positive change to your housing services through the scrutiny that they undertake.

We provide a range of training and support to the T4R panel to ensure our members can examine performance information and understand the way that saha role and obligations as a landlord.

saha operates at arm’s length from the group, with members agreeing scrutiny topics, undertaking assessments and reporting their finding directly to the Board.

There are a number of ways that you can get involved with T4R, this can be face to face, via email or you can now join our new closed facebook group that allows you to Get Involved with the group from the comfort of your home.

You can join the group here.

Register with T4R

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For more information on how you can get involved please contact Louise Coulson on 0800 970 6363.

 

Please see below examples of the reports that were undertaken by the previous scrutiny group; R2R and T4R

R2R Scrutiny Report – Estate Services

R2R Scrutiny Report – Complaints

R2R Scrutiny Report – Voids

R2R Scrutiny Report – Communications (Residents Meetings)

R2R Scrutiny Report – Rents and Service Charges

R2R Scrutiny Report – Repairs and Maintenance

R2R Scrutiny Report -KPI’s

R2R Scrutiny Report – Safeguarding

R2R Scrutiny Report – ASB

T4R Right First Time

Board T4R Report – Surveys 2017

T4R – Board report – Feeling Safe

 

Who we're looking for

Some additional qualities that would be useful are:

  • The ability to be objective and identify both the good and the bad aspects of Saha homes and services, along with providing recommedations for improvements.
  • Great communications skills so that you can work with others in a team to achieve set goals
  • The ability to encourage fellow residents to be honest and open about the services being scrutinised
  • A willingness to talk about solutions, contribute ideas and influence the direction of the association.