• Home
  • Coronavirus
  • Residents & Services
    • Get Involved at saha
    • saha Offer to residents
    • Online Resident Services
    • Resident Awards
    • Resident’s Information Library
    • Together with Tenants
    • Events
    • Service Charges
    • Reporting a repair
    • Difficulty paying rent?
    • Complaints and Feedback
  • Our homes
    • Coronavirus
    • Property Search
    • Homes available for rent
    • Apply for a home
    • saha Refuge Services
  • About
    • Work for Us
    • History
    • Priorities, Mission & Values
    • Strategy
    • Accessibility
    • Data Protection
    • Equality and Diversity
    • Our People
    • Transforming Lives Safely
    • News
    • Procurement
    • Achievements / Quality
    • Publications
    • Support Us
    • Going Green
    • Homes at the heart
    • Modern Slavery and Human Trafficking Statement
    • Anti-Bribery Statement
    • saha Annual Report 19-20
  • Contact
    • Complaints and Feedback
    • Report Anti-Social Behaviour
    • Safeguarding
    • Request a rent account call back
    • Report a Repair
  • Login
Support saha
Salvation Army Housing Association Logo
info@saha.org.uk
0800 970 6363
AAA
Resident Login
  • Home
  • Coronavirus
  • Residents & Services
    • Get Involved at saha
    • saha Offer to residents
    • Online Resident Services
    • Resident Awards
    • Resident’s Information Library
    • Together with Tenants
    • Events
    • Service Charges
    • Reporting a repair
    • Difficulty paying rent?
    • Complaints and Feedback
  • Our homes
    • Coronavirus
    • Property Search
    • Homes available for rent
    • Apply for a home
    • saha Refuge Services
  • About
    • Work for Us
    • History
    • Priorities, Mission & Values
    • Strategy
    • Accessibility
    • Data Protection
    • Equality and Diversity
    • Our People
    • Transforming Lives Safely
    • News
    • Procurement
    • Achievements / Quality
    • Publications
    • Support Us
    • Going Green
    • Homes at the heart
    • Modern Slavery and Human Trafficking Statement
    • Anti-Bribery Statement
    • saha Annual Report 19-20
  • Contact
    • Complaints and Feedback
    • Report Anti-Social Behaviour
    • Safeguarding
    • Request a rent account call back
    • Report a Repair
  • Login
Search Icon Support saha
Salvation Army Housing Association Logo
  • Home
  • Coronavirus
  • Residents & Services
    • Get Involved at saha
    • saha Offer to residents
    • Online Resident Services
    • Resident Awards
    • Resident’s Information Library
    • Together with Tenants
    • Events
    • Service Charges
    • Reporting a repair
    • Difficulty paying rent?
    • Complaints and Feedback
  • Our homes
    • Coronavirus
    • Property Search
    • Homes available for rent
    • Apply for a home
    • saha Refuge Services
  • About
    • Work for Us
    • History
    • Priorities, Mission & Values
    • Strategy
    • Accessibility
    • Data Protection
    • Equality and Diversity
    • Our People
    • Transforming Lives Safely
    • News
    • Procurement
    • Achievements / Quality
    • Publications
    • Support Us
    • Going Green
    • Homes at the heart
    • Modern Slavery and Human Trafficking Statement
    • Anti-Bribery Statement
    • saha Annual Report 19-20
  • Contact
    • Complaints and Feedback
    • Report Anti-Social Behaviour
    • Safeguarding
    • Request a rent account call back
    • Report a Repair
  • Login
0800 970 6363
info@saha.org.uk
Residents Information Library
Banner Overlay
Residents Information Library
You are here: Residents > Residents Information Library

Residents Information Library

Browse or search through our documentation library

You can use the search facility to access information on a wide variety of topics. This is also accessible via this Information Library. If you can't find what you are looking for please contact us.

Publications

  • Health Safety Policy
  • Allocation Policy
  • Occupancy Agreement Policy
  • Data Protection Policy
  • saha Complaint Handling Code Self-Assessment
  • The Loop – Winter 2020
View all Publications

Policies

  • Health Safety Policy
  • Allocation Policy
  • Data Protection Policy
  • Customer-Feedback-and-Complaints-Policy-
  • Repairs Policy
  • Aids and Adaptations Policy
View all Policies

Resident Forms

  • Permission to keep a pet form
  • Complaints Form
  • GN Application form
  • Mutual Exchange Application Form
  • Utilities Consent Form
  • Compliment Form
View all Resident Forms

Resident Leaflets

  • How to complain leaflet 1.0
  • Your rent and service charges explained
  • T4R leaflet booklet
  • Right to Acquire
  • Service Charter
  • Get Involved
View all Resident Leaflets

Applicant Forms

  • GN Application form
  • Mutual Exchange Application Form
  • Transfer Application Form
  • Referral Form General
  • List of suggested housing application referee’s
View all Applicant Forms
How to donate icon

How to support saha

saha provide quality accommodation and services across England. We hold waiting lists for our properties and others are let via the Local Authority.

Make a Donation
White Salvation Army Housing Association Logo Commitment
Switch to text-only version

Registered Provider No. LH2429 Community Benefit Societies No. 15210R
saha is a registered provider of social housing and a member of The Salvation Army family

Awards & Accreditations
  • Accessibility and Site Design Standards
  • Data Protection
  • Equality and Diversity

© 2021 saha. All rights reserved

Privacy Notice

We use cookies and similar technologies on website to help provide you with the best possible online experience.
By using our site you agree that we may store and access cookies and similar technologies on your device. Learn more