Welcome to the 2019 -2020 saha Annual Report for Residents.

This report is an opportunity for us to look back at our performance over the past year, to celebrate some of the wonderful ways our services have had a positive impact on the lives of our residents, and to share with you what “Transforming Lives” means to us.

Nigel Hills, CEO

I am delighted to present our resident annual report for 2019-20. We’ve been working hard to make sure you’re happy in your homes and that we’re doing everything we can to help you to achieve your full potential. We’re going to work even harder to provide more homes, help more people and transform more lives.

Commissioner John Matear


Since retiring eight years ago as Territorial Commander of The Salvation Army, United Kingdom Territory with the Republic of Ireland, it has been my profound privilege to serve as Chair of saha. It is humbling and inspiring to meet residents from across the country and to observe just how much the provision of safe, affordable accommodation impacts and transforms the lives of individuals and their communities.

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saha provide quality accommodation and services across England. We hold waiting lists for our properties and others are let via the Local Authority.

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